AI, operations, and the occasional tidbit
No AI slop, no content mill — short, honest pieces on what's real in the AI space, how we build, and things worth knowing if you run a service business.
Nearly half of people now ask an AI to find a local business. The AI names almost nobody.
Consumer use of AI to find local businesses went from 6% to 45% in a year — while AI recommends a sliver of them. Search stopped ranking and started filtering.
30 July 2026
Every late-payment statistic starts counting after you invoice. That's the bit worth knowing.
The average Aussie invoice is paid about six days late — but that clock only starts when you send it. The days before that are invisible, and they're yours.
26 July 2026
Gartner says 4 in 10 AI-agent projects will be scrapped by 2027 — and most of the “agents” you're pitched aren't real
Gartner reckons 40%+ of agentic AI projects get cancelled by 2027, and “agent washing” is now a named problem. Here's how a small business tells a real agent from a repainted chatbot.
19 July 2026
AI can drive a computer by itself now. It still flunks more than half the tasks — and that's the useful part.
Screen-driving AI agents made a real jump in 2026. The honest number: they still fail most full tasks. Here's how a service business should actually use that.
6 July 2026
What “AI agents” actually mean for a service business
Everyone's selling AI agents. Here's the plain-English version for a business that books jobs and sends invoices — what's real, what's hype.
11 June 2026
Why we let customers load their own AI brain
Most AI quoting tools either guess your prices or charge you for a setup consultant. There's a third option — and it's better for everyone.
11 June 2026
The real cost of AI in software — and why your tools should be honest about it
AI features aren't free to run. Here's how the costs actually work, and why a tool that hides them is a tool that'll surprise you on the bill.
11 June 2026
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The posts come out of running a real service business on our own software. Both products start free, with no risk to your live data.
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