Extrua Dispatch · Job management software for service businesses
Run your field team
without the chaos.
Extrua Dispatch is job management software for every kind of service business — quoting, scheduling, GPS clock-on, invoicing and a client portal, the whole job in one app your crew actually uses. It already runs a real Sydney cleaning business, every day.
Free 14-day trial for your first user · card required, cancel anytime · then from $53/user/mo · your jobs, crew and history always yours
Already a customer? Sign in·Want a look around first? Explore the live demo or take the 2-minute tour
Watch it work · the whole story, then a minute each
Run the business, not the admin
Dispatch runs the founder’s own Sydney cleaning business, and it’s what lets the owner run that business instead of working in it. Each video shows one job it takes off your plate — captions on, so they work on mute.
The whole story
Dispatch in two minutes
The phone answered after hours, the crew on their phones, invoices into your books — and why it was built. Talk-to-quote in the video is for cleaning businesses on Growth or Pro.
No more 9 pm admin
Get your nights back
Enquiries arrive filled in, an accepted quote lands on the week, the clock-on is the timesheet, and the finished job writes its own invoice.
No more invoice nights
The paperwork does itself
Mark the job done and the invoice writes itself — line items, GST, sent to your books, paid status synced back.
No more spreadsheet guesswork
Know your numbers without a spreadsheet
Revenue, profit, GST for the BAS, who owes you, and this week's booked work against labour cost — one screen.
No more mid-job “how much?” texts
Stop being the answer to every question
Upload your price list and policies once. The AI answers your crew and your customers from your documents only.
No more glovebox paperwork
Site-ready paperwork in your pocket
Signed SWMS on every phone, per-job JSAs that lock once signed, and crew licences tracked to expiry. Free on every plan.
No weeks of re-typing
Move your business across in an afternoon
Bring your clients across from a spreadsheet, set your regular jobs, invite the team. Your money history comes with you.
If running the day looks like this, there's a better way
Most service businesses are held together with whiteboards, texts and a stack of apps that don't talk. It works — until it doesn't, and a job or an invoice slips.
Your schedule lives across a whiteboard, group texts, and your memory.
You're never quite sure who was on site, or for how long.
Quotes take too long to send — and half never get chased up.
Invoices go out days late because the job details are scattered.
Customers call asking “when are you coming?” and you go digging.
You're juggling separate tools for scheduling, quoting and invoicing that don't talk.
The whole job, start to finish, in one place
Four steps from a customer's first call to the money in your account — no re-keying between them.
Quote on the spot
Build and send a quote in minutes, take a deposit, and let the follow-up chase itself — so fewer jobs slip through the cracks.
Schedule & dispatch
Drop the job on the calendar and assign your crew — one-off or recurring. Everyone sees what's on, where, and when.
Your crew clocks on
Staff clock on from their phone with GPS, work the job checklist, and capture before/after photos — so you know it was done to standard.
Invoice & get paid
The finished job flows straight to an invoice with online payment — no re-keying, no days-late billing.
Already running a real business, every day
Dispatch isn't a slideshow. It runs a real Sydney cleaning company end to end — real crews clocking on, real jobs scheduled, real invoices going out, daily. You're getting software that's been hammered into shape in the field, not a demo.
Runs every day
A real cleaning business operates on Dispatch end to end — daily, not in a demo.
Real crews, real sites
Staff clock on from their phones on actual job sites, with GPS and checklists.
Built in Sydney
Made by an owner-operator for the business it was built to run — then opened up.
Everything the job needs, nothing it doesn't
One app for the office and the crew — built around how field-service work actually runs, not bent to fit something generic.
- Scheduling & dispatch
- every job and crew in one calendar, recurring or one-off.
- GPS clock-on
- verified start and finish times from your crew's phones, even with no signal on site.
- Quoting
- build, send and follow up quotes; take a deposit up front.
- Invoicing
- flows straight from the finished job, with online payment built in.
- Client portal
- customers see their jobs, quotes and invoices, and request more work.
- Online bookings
- clients request appointments through your portal; you confirm and it lands on the calendar as a job.
- Checklists & photos
- proof every job was done to standard.
While you’re on the tools
The admin runs itself in the background.
Customer reminders, staff clock-in nudges, deposit follow-ups and calendar sync fire on their own, all day — and they respect business hours, so a weekend job reminds on Friday, not at 7am Sunday.
Built for
If you book jobs and send invoices, it fits.
Commercial cleaning
Recurring contracts, colour-coded crews, GPS-verified attendance.
Residential & bond cleans
One-off jobs quoted, scheduled and invoiced the same day.
Trades & maintenance
Job checklists, before/after photos, offline clock-on on any site.
Lawn, garden, pest & pool
Rounds that repeat on their own, with the right crew on each one.
Appointments & care
Massage, beauty, allied health and support visits, booked through the client portal and invoiced in one place.
Any other service
If the work is booked, done and invoiced, it runs here.
Built for your kind of business
- Trades
Electricians, plumbers, air-con, handyman and locksmiths: quote to job with nothing retyped, invoices into your accounting, and the SWMS, JSA and licences suite free on every plan.
- Commercial & strata cleaning
Offices, strata, warehouses and medical suites: monthly service reports, scored inspections, site issues and a keys register.
- Home & end-of-lease cleaning
Regular house cleans and end-of-lease jobs: regulars set once, arrival windows, holiday holds, visit ratings and free return visits.
- Pest, pool & window rounds
Pest control, pool servicing and window cleaning rounds: visits that repeat on their own, a washed-out day moved at once, and a crew app that works with no signal.
Real software, on your side
Proven in the field
Not a prototype — it already runs a real cleaning business end to end, every day.
You own your data
Your jobs, customers and history are yours. No lock-in, no holding your business hostage.
One app, not five
Quoting, scheduling, clock-on and invoicing in one place — stop paying for and juggling separate tools.
Simple per-user pricing
Pay for the people actually working — one price per active user, and no GST is charged. Start with a 14-day free trial, then pick the tier that fits. Upgrade any time; your jobs, crew and history come with you.
Get organised — everything to run the day
Starter
- Scheduling & dispatch — one-off and recurring jobs
- Quoting, invoicing & online card payments
- GPS clock-on for crews, straight from their phone
- Client portal with online bookings
- Accounting sync
- Job costing & profit reports — what each job and client actually makes
- API & webhooks
Win more work — AI on your website and in the app
Growth
- Everything in Starter
- AI chat widget for your website — answers questions and captures every enquiry while you work
- In-app AI — answers from your own documents and drafts replies to enquiries
- Lead-source reports and campaign links — see where your work comes from
AI on the phone — a voice receptionist and SMS
Pro
- Everything in Growth
- AI voice receptionist — answers the phone 24/7 and takes the details of every enquiry
- SMS + a dedicated business number, set up once your subscription has made its first payment (calls, texts and the number charged on top, as usage)
- Intake & consent forms
We set it all up
Done for you
- We build your website — custom, fast, search-ready
- We integrate the apps you already use
- Set up and onboarded for you — on top of any plan
- You own everything we build — no lock-in
Free for 14 days, then from $53 a user.
Full access from day one. Pop your card in so there’s no interruption when the trial ends — we’ll remind you before it does, and you can cancel any time. Guided onboarding and migration help are there if you want them.
It runs a real Sydney cleaning business, every day.
What’s included — plan by plan
| Starter | Growth | Pro | |
|---|---|---|---|
| Run the day — all plans | |||
| Scheduling, jobs & clients | |||
| Quoting, invoicing & online payments | |||
| Staff app + GPS clock-on | |||
| Client portal + online bookings | |||
| Recurring jobs | |||
| Accounting sync | |||
| Job costing & profit reports | |||
| API & webhooks | |||
| AI — Growth & above | |||
| AI chat widget for your website | — | ||
| In-app AI | — | ||
| Lead-source reports & campaign links | — | ||
| Voice & SMS — Pro | |||
| AI voice receptionist | — | — | |
| SMS + dedicated business number | — | — | |
| Intake & consent forms | — | — | |
| Add on to any plan | |||
| Phone & SMS pack (lower tiers) | Add-on | Add-on | |
| Marketing | Soon | Soon | Soon |
Done for you is a one-off project — we build your website and wire in the apps you use, on top of any plan.
Add-ons — à la carte on any plan
Phone & SMS
AvailableA dedicated business number with text reminders and two-way SMS. Included on Pro; on Starter or Growth, ask us and we set it up. Usage-based: a monthly rental for the number, then a per-message and per-minute rate.
Marketing
Coming soonPost to your Facebook Page and Instagram from Dispatch.
Signup is self-serve — your workspace is ready in minutes. Want a hand getting set up? Send us a message — guided onboarding available.
Before you start the trial
How much does Extrua Dispatch cost?
$53–$69 AUD per user per month (no GST is charged). Starter at $53, Growth at $57 (most popular), Pro at $69. 14-day free trial with full access from day one.
Is Dispatch suitable for cleaning businesses?
Yes — Dispatch was built running a real Sydney cleaning business. It handles recurring jobs, GPS crew clock-on from the phone, client portal bookings, job checklists and invoicing, all in one app.
Can I try Dispatch before paying?
Yes — Dispatch offers a 14-day free trial with full access from day one. The trial covers your first user: extra users you add during it are billed when you add them, pro-rata. A card is required so there's no interruption at the end, and you can cancel any time.
Does Dispatch work offline?
Yes — the crew app works offline and syncs when a connection is restored, so GPS clock-on and job checklists work on sites with no signal.
Can Dispatch replace my current job management app?
Dispatch covers the same core — scheduling, quoting, invoicing, GPS clock-on and a client portal — with AI features built in at Growth and Pro tiers. See the comparison guides for a full breakdown.
What happens after I pay?
Your workspace is provisioned automatically — your login details arrive by email within minutes of payment. No sales call, no onboarding queue. Guided onboarding is there if you want a hand, not a gate.
Do clients or jobs count toward my bill?
No. Pricing is per active user only — clients, jobs, quotes and invoices are unlimited. Bring your whole client history across, including dormant clients; old records cost nothing to keep.
What happens if the AI phone agent hits a limit mid-call?
It never hangs up on a caller. If the voice agent can't complete something mid-call, it takes the caller's details and promises a callback — a customer on the phone is never cut off.
What happens if I cancel — do I keep my data?
Yes. Your jobs, clients, quotes, invoices and history are yours — export them and go. No lock-in, no exit fees, cancel anytime.
Still researching? Start with the guides
Get up
and running.
Dispatch already runs real businesses every day. Sign up self-serve and be running in minutes — or tell us about your team and we'll set you up personally.
- hello@extrua.com.au
- Based in
- Sydney, Australia
- Status
- Live · self-serve or guided onboarding
- Resellers
- Know businesses that need it? Become a reseller of Dispatch
Run the whole job in one app.
Quote, schedule, clock on, invoice — proven every day on a real Sydney cleaning business.
Full access from day one · card required · then from $53/user/mo · cancel anytime