extrua

Dispatch in two minutes

The phone answered after hours, the crew on their phones, invoices into your books — and why it was built. Talk-to-quote in the video is for cleaning businesses on Growth or Pro.

2:03 · captions on · The whole story

Transcript

It's seven at night. A customer calls a Sydney cleaning business for a quote. Nobody's in the office.

Listen to who answers. That's an AI voice agent on a real thirteen-hundred number. It answers, takes down the details and passes them to the owner — while they're at dinner.

This is Dispatch: AI-powered field-service management, built in Sydney by Extrua. The same AI works on your website. A customer types the job in — it asks the right questions, takes their details, and drops the lead into Dispatch.

No phone tag. On-site, staff don't type — they talk. Three bedrooms, two bathrooms, weekly clean.

Say the job out loud and the quote form fills itself. Priced before you leave the driveway. In the field, the crew runs the job from their phone — the site, the client, photos and a video walk-through as proof of service.

Clock-on checks their GPS against the site, and the app keeps working with no signal. Clients help themselves through a portal — request a booking, and confirming it creates the job. Then quote to job, job to invoice, pushed straight into Xero.

None of this came from a software vendor. Stephen Billingsly runs his own Sydney cleaning business. Off-the-shelf software couldn't keep up — so he built Dispatch himself.

Dispatch runs that business every day — real crews, real jobs, real invoices. It's what lets the owner run the business, instead of working in it. Any field-service business can sign up and be running in an afternoon: a four-step setup puts your details, your brand and your services in place, then brings your clients across.

Pricing is simple: per user, per month, in Australian dollars, with a fourteen-day free trial. Our first three hundred users get founding prices: plans from thirty-nine dollars, locked for as long as they stay. After that, plans start at fifty-three.

Dispatch, by Extrua — alongside Reconcile, its books-cleanup product. Don't take a video's word for it. The demo is public — see it live at demo.

extrua. com. au.